FAQs

Slide 1

VINE lets me sleep at night. I no longer have to feel as if I am helpless and no one else could ever understand what my family and I have been through and will continue to endure daily.

Raquel
Mother of Murder Victim

Slide 2

The VINE system will no doubt save lives because it allows people to be notified right away.

Stokey Bourque
Victim/Witness Coordinator

Slide 3

VINE allowed me to locate where my ex-husband was. I found out when he was transferred from one jail to another and was called within 15 minutes of his release. I felt safer because I knew. It’s real important that victims know where their perpetrators are and VINE is here to help them do that.

Sexual Assault Victim

Slide 4

VINE helps advocates empower victims to create a better safety plan. Victims can get information quickly, which helps us to help them.

Ann
Victim Advocate

VINEmobile™

Frequently Asked Questions

Download our Program Overview as pdf

What is Colorado VINE? Colorado VINE is a proactive notification system that sends you an automatic alert anytime an offender’s custody status changes.

Does the Colorado VINE notification system work around the clock? Colorado VINE information is available to you 24 hours a day, seven days a week, 365 days a year, keeping you notified within minutes of when your offender’s custody status changes in any way.

How will I receive the notifications? You can receive the notifications by phone, email, text and/or TTY, depending on your preference. You can choose how you’d like to be notified when you register.

What status changes will I be notified of? You will be notified about the release, transfer, escape, or death of an offender.

Will my offender know if I register with Colorado VINE? Registering with Colorado VINE is free, easy, and completely anonymous, so your offender will not know that you have joined the system.

How do I register? Register by phone at 888-263-8463 or online at www.Colorado-vine.com.

When registering, you’ll need:

  1. Offender’s name
  2. Your phone number or email address to receive notifications
  3. A four-digit PIN* number when registering to receive a phone or text notification (The PIN number for a text notification is only used when making changes to the existing text notification.)

*Entering the correct PIN and pressing the pound (#) key is the only way to confirm you’ve received the phone notification or to stop receiving the Colorado VINE alerts.

What if I’m not home or my phone is busy when Colorado VINE calls? Colorado VINE will keep trying to reach you. If no one answers or the line is busy, we’ll keep calling every half hour for up to 48 hours, or until your PIN is entered.

Can I register more than one phone number with Colorado VINE? Yes. However, each registration is separate and requires a PIN. You can use the same PIN for each telephone number you enter.

Does Colorado VINE guarantee my safety? No. Colorado VINE is a notification system only. While it is meant to protect you, don’t rely solely on the Colorado VINE system for your safety. If you feel you might be at risk, take precautions as if the offender already has been realeased.

Download our brochure

Remember, while Colorado VINE is meant to protect you, don’t rely solely on Colorado VINE for your safety.
If you feel you might be at risk, take precautions as if the offender has already been released.